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Making a media complaint

Do you fume at the way some television programmes portray mental illness? Are you tempted to write and complain about a sensational headline? If the answer is yes, then act now. Some of the language and imagery used by the media reinforces stigma and prejudice.

The Mental Health Foundation works hard with the media to provide accurate information about mental health. We hope that this helps to improve the general public’s understanding of mental health issues.

 

Our continuous pro-active work means that we’re not necessarily in the best position to challenge every item of coverage with which we disagree.

 

Many media outlets are sensitive to the opinions of their readers, viewers or listeners, and will respond if they receive feedback. So next time you watch a television programme, listen to a radio show or read a newspaper that you think misrepresents the reality of mental illness, don’t be afraid to act.

 

Getting Help

 

If you would like some help on how to compose your complaint contact the organisations below:

 

Mental Health Media Tel: 020 7700 8171

 

Mind Tel: 020 8519 2122

 

Rethink Tel: 020 7330 9100

 

MDF The Bipolar Organisation Tel: 020 7793 2600

 

Newspapers and Magazines Complaints

 

You can write to the editor of the newspaper, directly to the journalist responsible for the story, or to the letters editor (preferably on the same day the article was printed).

 

The Press Complaints Commission

Considers complaints about the editorial content of magazines and newspapers. All complaints must be in writing.

http://www.pcc.org.uk/

 

Broadcast Complaints

 

BBC

www.bbc.co.uk/complaints

  

ITV

http://www.itv.co.uk/

  

Channel 4

http://www.channel4.com/

 

Channel 5

http://www.channel5.co.uk/

 

BskyB

http://www.sky.com/

 

Ofcom

If you're not satisfied with complaining to the broadcaster, then try the regulator. Ofcom which handles complaints about programmes on ITV, Channel 4, Channel 5, and digital, satellite and cable TV.

http://www.ofcom.org.uk/

 

New Media Complaints

If the content is believed to be illegal, it can be reported to the Internet Watch Foundation

http://www.iwf.org.uk/